The exam assesses business operations and human resource management, focusing on organizational structures, production methods, quality control, recruitment, and business growth strategies. Topics include opportunity cost, health and safety regulations, flow production disadvantages, profit-sharing benefits, and sustainability in business operations. Case studies explore decisions about forming partnerships, motivating employees, centralization, delayering, and expanding services. The paper emphasizes analyzing business impacts, calculating costs, and evaluating management decisions. Keywords: GCSE Business, operations, HRM, organizational structure, sustainability, flow production, recruitment, employee motivation, delayering, centralization.