The exam evaluates business operations and human resource management, focusing on organizational structures, employee motivation, recruitment processes, production methods, and cost management. Key topics include job production, financial incentives, health and safety regulations, flat organizational structures, zero-hour contracts, and employment laws. Case studies explore business expansion, supply chain management, customer loyalty strategies, and sustainability in fast fashion. Emphasis is placed on analyzing managerial decisions, evaluating business impacts, and applying theoretical knowledge to real-world scenarios. Keywords: GCSE Business, HRM, operations, employee motivation, recruitment, production methods, cost management, customer loyalty, sustainability, supply chain management.