The exam assesses business knowledge in operations and human resource management, focusing on organizational structures, recruitment methods, employee motivation, production processes, and business growth strategies. Key topics include internal recruitment benefits, consumer law compliance, job analysis, just-in-case stock control, and total quality management. Case studies explore expansion through takeovers, organic growth, e-commerce adoption, flow production implementation, and productivity improvement methods like lean production and internal promotions. Tasks emphasize evaluating business impacts, analyzing managerial decisions, and applying operational concepts. Keywords: GCSE Business, HRM, operations, employee motivation, recruitment, e-commerce, productivity, total quality management, business growth.