1. Computer systems and hardware: types of computers, operating systems, emerging technologies, input and output devices, storage devices. 2. Networks and IT effects: network issues, communication, microprocessor-controlled devices, health issues. 3. ICT applications and security: communication, modeling applications, school and banking systems, physical and data security, safety issues. 4. Software and data management: proofing tools, styles, document production, database creation, data manipulation, file management. 5. Digital media and presentation: graphs and charts, images, layout design, presentations, audience appreciation, copyright and intellectual property. 6. Web and software development: system analysis, design, testing, implementation, documentation, website authoring, CSS usage.