1. Software Copyright Protection | Methods used by software producers to enforce copyright laws. 2. Email Communication | Definitions of email group, carbon copy (cc), blind carbon copy (bcc), and address book. 3. File Formats and Usage | Descriptions of PDF, RTF, and CSS file formats. 4. Computer Hardware Components | Comparison of input and output devices, examples of each, and differences between ROM and RAM. 5. Storage and Memory | Characteristics of backing storage and system memory components. 6. Networking and Security | Functions of routers, electronic token authentication, and differences between anti-virus and anti-malware software.