1. Total marks: 80; three-section structure; mix of definitions, calculations, data interpretation, justification, and evaluation questions involving business operations and financial decision-making.
2. Key commercial topics: customer documentation (invoices, delivery notes), bank services (standing orders, cheques), ecommerce growth rates, online payments, debit card use, yield definition, money transfer, hire purchase advantages.
3. Business scenarios: Aston Martin branding via James Bond films, fundraising via share issue, profit calculation from given financial data, transportation choice between river and road for PepsiCo distribution.
4. Financial tools and operations: standing orders for service payments, benefits of stock exchanges, internet banking convenience, debit card payment advantages, cost calculation, statement of account completion.
5. Business models: BSS online bookkeeping with tiered packages, remote operations, monthly online team meetings, cost control via bulk stationery purchase, marketing methods (mobile app vs. journal advertising).
6. International and strategic logistics: container transport analysis for PepsiCo India, cost vs. speed trade-offs, justification-based evaluation, ecommerce growth in China, US, Germany, South Korea used for market insight.