1. Total marks 80; Sections A–C; topics include commercial operations, ecommerce logistics, international trade, and insurance types.
2. Key concepts: bad debt, cash and carry, insurable interest, quota, visible vs. invisible trade, public liability insurance, wholesaling, breaking bulk.
3. Case studies: NEXT (returns and online retail impact), Huawei (discount pricing, website update needs), Nissan (component cost vs. showroom strategy), Tesco (loyalty cards, supplier sourcing, store flexibility).
4. Applied calculations: exchange rates, trade balance, insurance premiums, discount pricing, cost comparison, coverage analysis.
5. Business structures and strategies: franchise vs. direct ownership, multinational functions, branding, trading blocs, ecommerce benefits/drawbacks.
6. Risk analysis and logistics: claims, bad debts, online order return consequences, service quality, consumer protection, mobile commerce limitations.