1. Paper structure: Pearson Edexcel International GCSE Commerce 4CM1/02R, 80 marks, 3 sections (A, B, C), focus on facilitating commercial operations, finance, marketing, transport, and customer service strategies.
2. Section A themes: order documents, retained profit, advertising types (interactive, collective), business finance (overdrafts), gross profit margin calculation, use of branded point-of-sale materials, online banking support for exporters, social media promotion for bookings.
3. Section B case study: Freddies Flowers, online florist using credit card payments, email communication, delivery strategy comparison (electric bikes vs. vans), crowdfunding for expansion, invoice correction (credit note).
4. Emphasis on logistics: delivery challenges in rural vs. urban areas, electric bike use in central London (eco-friendly, congestion charge exemption), delivery vans for long distances, cost-efficiency assessment.
5. Section C case study: Uncommon Cacao export logistics, sea transportation of cacao beans, containerization benefits (ventilation, protection from damage), distribution via specialist warehouse in the USA.
6. Core concepts: commercial finance, advertising strategy, payment systems (COD, hire purchase), communication tools, warehouse and transport optimization, crowdfunding benefits, sustainability in delivery, global supply chains.